Shipping and Delivery İnformation
Shipped quick and delivered in your hands fast!
For years, we have provided reliable flat-rate shipping at €89 within the contiguous U.S., ensuring consistency and convenience for our customers. If you require international shipping or expedited delivery, we’re happy to assist with your needs.
We ship to a wide range of locations globally, including Canada, Australia, the United Kingdom, and many more. Whatever your location, we are dedicated to delivering your order promptly and securely.
When Will My Order Ship?
Once your order is placed, we typically dispatch your package within 12 to 15 business days. If your order is processed after the cutoff time, it will be shipped on the next business day. For instance, if an order is placed on Tuesday after the cutoff, it will be shipped on Wednesday. Orders made on Friday or Saturday after the cutoff will be dispatched on Monday. In some regions, Saturday delivery may be offered. If a holiday occurs during the week (Monday to Friday), your package will be shipped on the following business day.
Can Anything Delay My Order?
Please note that delivery delays may occur due to unforeseen circumstances, such as adverse weather conditions or other factors beyond our control. Additionally, if you request proof of your order, processing may take extra time. For further details, please refer to our ‘proofs’ page.
How Much is Shipping?
We are committed to keeping shipping costs as low as possible. Our goal is not to profit from shipping, but rather to offer the most competitive rates to ensure your satisfaction.
Once Shipped, Are Packages Delivered on Time?
We take pride in our exceptional 99.8% on-time delivery rate. Every package comes with tracking capabilities, enabling you to easily track your shipment from our store all the way to your delivery address.
Shipping Options for the USA:
- Ground Shipping (€89): Delivered within 4 to 6 business days (Available only for the contiguous U.S., excluding Alaska, Hawaii, and U.S. territories).
- 2-Day Express (€129): Get your order in just 2 business days.
- Next-Day Delivery (€180): Arrives by 11 AM the following business day.
- After-3 PM Overnight (€90): Delivered after 3 PM the next business day.
Canada & Global Shipping:
International shipping rates depend on your location. For accurate rates, simply add items to your cart and proceed to checkout to see real-time costs for your destination.
What Will the Packaging Look Like?
Shipping rates are subject to change, with the most up-to-date rates provided during checkout. To ensure the safety and protection of your documents, all items are carefully packaged in secure, flat packages. The packaging is discreet and does not contain any reference to our website or the contents, guaranteeing your privacy. Rest assured, the package will not indicate that it contains a diploma or any other specific items.
Are There Areas Where You Do Not Ship?
Certain regions are currently restricted by our courier services or due to business decisions. These include Iran, Cuba, Colombia, Spain, Iraq, Nigeria, North Korea, Libya, Belarus, Zimbabwe, Myanmar, South Yemen, Sudan, and Syria. However, if you live in one of these areas, we may still be able to assist you. Please reach out to a sales representative for more information and assistance.
Have More Questions About Shipping?
We’ve put together a comprehensive shipping FAQ to help answer any common questions you might have. If you need further assistance, feel free to contact us at +44 730 933 1989 or use our live chat feature. Our customer service team is available Monday to Friday, from 9 AM to 5 PM EST, and we’re here to help you with any inquiries.
Do I Need to Sign for My Package?
Yes, all packages require a signature upon delivery to ensure safe receipt. If you’re unavailable, we recommend shipping to an alternative address, such as your workplace or a hotel. Alternatively, you can leave a signed note instructing the driver to leave the package unattended, though please be aware that they may refuse to do so due to potential liability for lost or undelivered items.
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What Will Packaging Look Like?
Documents are securely dispatched in sturdy, flat packages similar to those used by educational institutions for diplomas, ensuring their safety and protection throughout the shipping process.
When Will I Receive My Tracking Number?
Tracking numbers are generated once your shipping label is created. You’ll receive an email with the tracking number, but please note that real-time updates may not be available immediately. It may take some time for the package to be scanned at various points during transit.
Do I Need to Sign for My Package?
All packages require a signature upon delivery. If you’re unavailable, we recommend shipping to an alternative address, like your workplace or a hotel. Alternatively, you can leave a signed note for the driver to leave the package unattended, though they may refuse due to liability concerns for lost or undelivered items.
You also have the option to request that your package be held at your local delivery hub for pickup. If you’d like to choose this option, simply indicate your preference on the order form, and our shipping team will ensure your request is fulfilled.
